AS/RS Racking System & Automated Warehouse Solutions | Zithunzi za STTC Intelligence
Warehouse Automation Technical Supports & Global Services | Zithunzi za STTC Intelligence
SSTC Intelligence provides the best supports and service, including project Implementation Guarantee, Installation Management, and core service offerings of engineering & technical consulting and Operational Excellence Consulting.
Section 1: Pre-Project Engineering
Before a single piece of steel is rolled, our application engineers partner with you to conceptualize the optimal high-density storage layout. We utilize advanced 3D CAD modeling, finite element analysis (FEA), and data-driven logistical simulation to ensure your layout seamlessly integrates with your existing supply chain workflow.
Section 2: Global On-site Commissioning
For systems requiring micro-precision—such as our Four-way Shuttle and high-rise AS/RS networks—SSTC dispatches certified field service engineers worldwide. We manage everything from strict tolerance leveling to final WCS hardware synchronization, ensuring a seamless vertical launch and zero operational friction on day one.
Section 3: 24/7 Technical SLA
We provide a rigorous Service Level Agreement (SLA) to guarantee uptime. Our digital support hub offers real-time remote diagnostics for WMS/WCS software anomalies, allowing our engineering team to troubleshoot systems across continents.
| Service Categories | SSTC Commitments & Deliverables |
| Remote Technical Support | 24/7 Active Hotline & Cloud-based Diagnostics |
| Initial SLA Response Time | Within 2 Hours for critical software/hardware alerts |
| Software Lifetime Support | Free WMS/WCS security patches & logical algorithm updates |
| Documentation Access | Multi-lingual Technical Manuals, ROI Tools, & Installation Guides |
Project Implementation Guarantee
Management by Employees with PMP Certificate
Submitting daily work reports to ensure that the project is implemented as planned
Professional high-altitude operation certificates to ensure the safety of the construction site
Guaranteeing the installation process, construction quality, and installation accuracy
Installation Management
- We have 30 professional installation teams
- Equipped with all kinds of professionals from different work types and levels
- Capable of installing any type of racks
- Can install 13 ten-million-level vertical storage projects at the same time
- Professional climbing equipment, no need to climb racking
- Site operators hold certificates and undergo regular training and assessment
- Care for each employee, and have purchased million Employer’s Liability Insurance
- On-site supervision and management
- Operation with work permits for all employees
- Promoting safety precautions
- Inspection of safety equipment and instrument
High-altitude work
- Operation with work permits
- Complete safety measures
- Compliance with safety regulations
1. Laying safety net for rack construction
2. Wearing safety harness when climbing racks
3. On-site safety warning signs
Construction quality management & supervision
- Operation with work certificates
- Process Operation Manual
- Internal training by foreman
- Inspection & supervision by project manager
1. Technical disclosure and quality awareness training
2. Guarantee of installation accuracy
3. Guarantee of measuring accuracy
4. Marking of checked bolts
Core Service Offerings
Engineering & Technical Consulting
- Pre-Implementation Planning for Scalable, Future-Ready Systems
- Logistics Park Design: Master planning for large-scale logistics hubs.
- Regional Network Optimization: Strategic distribution network design.
- System Architecture: Customized WMS/WCS integration frameworks.
- Process Engineering: Material flow analysis and automation feasibility studies.
- Route Intelligence: AI-driven delivery route optimization.
- Sustainable Design: Energy-efficient facility layouts.
Operational Excellence Consulting
- Post-Implementation Optimization for Best Performance
- TnPM Visual Management: Streamlined equipment maintenance workflows.
- SOP Development: SISO-compliant operational standards.
- Customized Management Solutions:Tailor systems to your unique operational DNA.
- Smart Equipment Governance: Extend asset lifespan and minimize TCO.
Our Service Commitment
SSTC Intelligence Technology provides a complete technical ecosystem for your warehousing operations.
Whether you need automated storage products for expansion or you are ready to optimize facility performance using our ROI estimation tools, our team is here to assist. For urgent technical assistance, please visit our contact page to speak with our engineers.
3D Simulation-Driven Planning
From Virtual Testing to Real-World Reliability Our proprietary 3D logistics simulation software ensures scientific, actionable designs
End-to-End Customization
Solutions Aligned with Your Unique Operational DNA We deliver truly bespoke strategies through multi-dimensional analysis
Globally Recognized Expertise
Where Academic Excellence Meets Industrial Mastery Advisory Leadership: Professors from Tongji University & Shanghai University (China) guiding R&D
Stuck with your current warehouse layout? Download our 2026 Logistics Automation Guide or utilize our Professional ROI Assessment Tool to calculate your efficiency gap right now.